Culture is the Umbrella that sits over a Business’s Values, Ethics, Laws, beliefs & behaviours.

The true culture of a business is revealed by the way employees treat customers & fellow employees & the way they interact with one another; it also comes in many different styles.

Culture drives behaviour and unfortunately sometimes produces obstacles to a business’s principles, values & strategic objectives.

The impact of culture is visible in the success or failure of a Business where reputations can be severely damaged by poor cultural practices.


Directors must understand & have assurance that a business’s actual culture is consistent with the culture the board has endorsed & is considered essential to the success of the business.